The Advance Warning System (AWS) disseminates information to people with disabilities and others with access and functional needs through their service providers. Please share the important information below with your clients and other agencies or individuals to empower them to make informed decisions.
Dear AWS partners,
The Home Energy Assistance Program (HEAP) Cooling Assistance application is now available for eligible households across New York City. This program helps income-eligible New Yorkers purchase and install an air conditioner or fan to stay safe and cool during the hot summer months.
Extreme heat is one of the deadliest weather-related hazards in the U.S. Access to safe, at-home cooling is a critical life-saving tool—especially for individuals with disabilities, access and functional needs and those vulnerable to heat-related health risks.
What is the HEAP Cooling Assistance Benefit?
HEAP’s Cooling Assistance can provide for one air conditioner or fan per eligible household, including installation. Eligibility guidelines can be found at on.nyc.gov/heap2025
How can you help?
As a trusted service provider in your community, your support can make a big difference. Please:
• Inform your clients about the Cooling Assistance benefit
• Help them gather the required documentation, if needed
• Direct them to apply online at on.nyc.gov/heap2025 or visit an HRA Benefits Access Center
The Cooling Assistance program is first come, first served, and funds are limited, so early applications are encouraged. Applications are accepted between April 15 and August 30 (or earlier if funds run out).
For your clients who already have an air conditioner at home:
The cost of electricity is a major reason why people can’t or don’t use their air conditioner when it’s hot outside. Con Edison’s Financial Assistance Program provides a discount on monthly electricity and natural gas bills for qualified households.
Only some eligible households are automatically enrolled. Any households with a member on Medicaid or who receive housing benefits, like Section 8 vouchers, are eligible but must enroll directly at the ConEd website.
To sign up online, clients can visit https://www.coned.com/en/accounts-billing/payment-plans-assistance/help-paying-your-bill
Thank you for your continued partnership in keeping New Yorkers safe.
The Advance Warning System (AWS) alerts organizations who work with people with disabilities and access and functional needs to various types of hazards and emergencies in New York City that may affect people's independence and daily lives. Participating organizations receive public preparedness and emergency information that they can relay to their clients and other similar agencies. If you work for an organization that serves people with disabilities or access and functional needs you can subscribe for AWS Alerts at the following link: https://www.advancewarningsystemnyc.org/aws
Please do no reply to this e-mail. This mailbox is not monitored. To make changes or receive assistance with your account, please login to the AWS website or contact us through the AWS website. If you think you or someone else may have an emergency, call 911 immediately.