DAMAGE REPORT PORTAL ACTIVATED ON 8/21: GUIDANCE FOR PROVIDERS AND CLIENTS

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The Advance Warning System (AWS) disseminates information to people with disabilities and others with access and functional needs through their service providers. Please share the important information below with your clients and other agencies or individuals to empower them to make informed decisions.


Dear AWS providers, 

The NYC Housing Recovery Operations (HRO) has activated the damage report portal for New Yorkers who have experienced property damage from the thunderstorms on Thursday, August 20, 2026.

The damage report will assist the City in providing accurate data on the impact of this event to State and Federal agencies. This information also allows the City to identify and, where available, provide eligible New Yorkers with disaster recovery assistance. Based on the submitted, the City may also refer affected individuals to additional benefits or programs for which they may be eligible.

If you or your clients have been impacted, please submit a damage report at: reportdamage.nyc.gov or call HRO at (212) 615-8329. Please assist impacted clients in submitting a report if they are unable to do so on their own. 


The Advance Warning System (AWS) alerts organizations who work with people with disabilities and access and functional needs to various types of hazards and emergencies in New York City that may affect people's independence and daily lives. Participating organizations receive public preparedness and emergency information that they can relay to their clients and other similar agencies. If you work for an organization that serves people with disabilities or access and functional needs you can subscribe for AWS Alerts at the following link: https://www.advancewarningsystemnyc.org/aws

Please do no reply to this e-mail. This mailbox is not monitored. To make changes or receive assistance with your account, please login to the AWS website or contact us through the AWS website. If you think you or someone else may have an emergency, call 911 immediately.

August 21, 2026