The Advance Warning System (AWS) disseminates information to people with disabilities and others with access and functional needs through their service providers. Please share the important information below with your clients and other agencies or individuals to empower them to make informed decisions.
Dear AWS Partner Agencies,
NYC Emergency Management is aware of a widespread global issue impacting some computers running a CrowdStrike technology product. Affected workstations and servers are experiencing a Blue Screen error.
NYC agencies are working to address impacts to their technology platforms and we recommend that all AWS agencies and organizations work with their Information Technology Departments or vendors to asses any impacts that they may be experiencing due to their use of this technology and to address them promptly. Please prioritize critical products that may have impact on life safety operations as well as your organization’s critical functions.
CrowdStrike has provided a workaround for the issue, which requires a manual process. Guidance from CrowdStrike can be found here: https://www.crowdstrike.com/blog/statement-on-windows-sensor-update/
As always please call 911 if you are experiencing a life safety issue.
The Advance Warning System (AWS) alerts organizations who work with people with disabilities and access and functional needs to various types of hazards and emergencies in New York City that may affect people's independence and daily lives. Participating organizations receive public preparedness and emergency information that they can relay to their clients and other similar agencies. If you work for an organization that serves people with disabilities or access and functional needs you can subscribe for AWS Alerts at the following link: https://www.advancewarningsystemnyc.org/aws
Please do no reply to this e-mail. This mailbox is not monitored. To make changes or receive assistance with your account, please login to the AWS website or contact us through the AWS website. If you think you or someone else may have an emergency, call 911 immediately.